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Privacy Policy

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Sunday Clean (“we,” “us,” or “our”) is committed to protecting the privacy of our clients, cleaners, and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with applicable laws. By using our website or services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of personal information:

a. Contact Information:

  • Name, email address, phone number, and physical address.

b. Service Information:

  • Details about your cleaning preferences, home type, and any specific instructions related to our services.

c. Payment Information:

  • Billing address and payment details (processed securely by third-party providers).

d. Website Usage Information:

  • Cookies, IP addresses, browser types, and other data to improve your experience on our website.

e. Cleaner Information:

  • Employment or contractor details for individuals providing cleaning services.

 

2. How We Use Your Information

We use your information to:

  • Provide and manage our cleaning services.

  • Personalize the client-cleaner matching process.

  • Process payments securely.

  • Communicate important updates or promotional offers.

  • Enhance and optimize our website and services.

  • Comply with legal obligations.

 

3. Sharing Your Information

We only share your information in the following circumstances:

  • With Cleaners: To facilitate service delivery based on your preferences.

  • Service Providers: Third-party vendors assisting with payment processing, website hosting, or customer support.

  • Legal Requirements: When required by law or to protect the rights and safety of our business and clients.

We do not sell or rent your personal information to third parties.

 

4. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, or loss. However, no system can be completely secure, and we cannot guarantee absolute security.

 

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt-out of promotional communications at any time.

  • Restrict the processing of your personal data in certain circumstances.

To exercise these rights, contact us at info@sundayclean.com.au

 

6. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings.

 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Sunday Clean
Email: info@sundayclean.com.au
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By continuing to use our website or services, you agree to the terms outlined in this Privacy Policy.

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